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Factory Outlet Store

Factory Outlet Store Store Details
15,473 customers have rated this store since May 2005

 
4.2
 See all ratings
All Ratings
  • 4.7 Charges stated clearly before order submission
  • 4.4 On-time delivery - Product arrived when expected
  • 4.3 Product met expectations
  • 4.4 Clarity of product information
  • 4.2 Overall satisfaction
  • 4.2 Prices relative to other online merchants
  • 4.4 Availability of product you wanted
  • 4.6 Shipping charges
  • 4.5 Selection of products - Types of products available
  • 3.8 Customer support
  • 4.4 Ease of finding what you are looking for
  • 4.4 Variety of shipping options
  • 4.2 Would shop here again
  • 4.3 Overall look and design of site
  • 4.3 Order tracking
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 1410 Broadway
New York NY 10018
UNITED STATES
Customer Service: Tel: 800-816-0810
Email: info@factoryoutletstore.com
Web site: http://www.factoryoutletstore.com
Features & Services

Ordering Methods
Order phone number: 800-816-0810
Toll-free order phone number: 800-816-0810
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
162 Reviews TotalReviews 1 - 10 of about 162
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 4.5 Overall satisfaction
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 5.0 Shipping charges
  • 3.5 Prices relative to other online merchants
  • 4.5 
  • 3.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
 Friday, May 18, 2012 10:14 PM
  • 0.5 Product met expectations
  • 0.5 Availability of product you wanted
  • 0.5 Overall satisfaction
  • 1.5 Order tracking
  • 0.5 Customer support
  • 0.5 On-time delivery - Product arrived when expected
  • 0.5 Would shop here again
  • 4.5 
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 4.5 Selection of products - Types of products available
  • 4.5 Clarity of product information
 Friday, May 18, 2012 7:45 PM
  • 0.5 Product met expectations
  • 3.5 Availability of product you wanted
  • 0.5 Overall satisfaction
  • 3.5 Order tracking
  • 3.5 On-time delivery - Product arrived when expected
  • 3.0 Would shop here again
  • 3.0 Customer support
  • 3.5 Overall look and design of site
  • 3.5 Selection of products - Types of products available
  • 3.5 Clarity of product information
  • 3.0 
  • 3.5 Ease of finding what you are looking for
 by JW, Friday, May 18, 2012 6:04 PM
  • 4.0 Product met expectations
  • 4.0 Availability of product you wanted
  • 4.0 Overall satisfaction
  • 4.0 Order tracking
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.0 Would shop here again
  • 3.5 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
  • 3.5 Selection of products - Types of products available
  • 4.0 
  • 3.5 Clarity of product information
 by sue, Friday, May 18, 2012 5:06 PM
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 Overall satisfaction
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Shipping charges
  • 5.0 Prices relative to other online merchants
 by Abe 1, Friday, May 18, 2012 4:01 PM
  • 3.5 Customer support
  • 4.0 Would shop here again
  • 4.5 Product met expectations
  • 4.5 Availability of product you wanted
  • 4.0 Overall satisfaction
  • 4.5 Order tracking
  • 4.5 On-time delivery - Product arrived when expected
  • 5.0 Charges stated clearly before order submission
  • 5.0 Shipping charges
  • 3.5 Prices relative to other online merchants
  • 4.0 Variety of shipping options
  • 4.5 
 Friday, May 18, 2012 10:41 AM
  • 5.0 Customer support
  • 5.0 Would shop here again
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 Overall satisfaction
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Prices relative to other online merchants
  • 5.0 
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
 Friday, May 18, 2012 10:30 AM
  • 4.0 Customer support
  • 4.0 Would shop here again
  • 4.0 Product met expectations
  • 4.5 Availability of product you wanted
  • 4.0 Overall satisfaction
  • 4.5 Order tracking
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Clarity of product information
  • 4.5 
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
 Friday, May 18, 2012 8:46 AM
  • 4.0 Product met expectations
  • 3.5 Availability of product you wanted
  • 4.0 Overall satisfaction
  • 3.0 Order tracking
  • 3.0 On-time delivery - Product arrived when expected
  • 4.0 Would shop here again
  • 3.0 Customer support
  • 3.0 Prices relative to other online merchants
  • 4.5 
  • 4.0 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 5.0 Shipping charges
 Thursday, May 17, 2012 6:47 PM
  • 4.0 Customer support
  • 4.0 Would shop here again
  • 4.0 Product met expectations
  • 4.0 Availability of product you wanted
  • 4.0 Overall satisfaction
  • 4.0 Order tracking
  • 4.0 On-time delivery - Product arrived when expected
  • 3.5 Charges stated clearly before order submission
  • 0.5 Shipping charges
  • 3.5 Prices relative to other online merchants
  • 0.5 Variety of shipping options
  • 4.0 
 Thursday, May 17, 2012 3:53 PM
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