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TheShoeMart

TheShoeMart Store Details
7,840 customers have rated this store since November 2005

 
4.4
See all ratings
All Ratings
  • 4.7 Order tracking
  • 4.4 Ease of finding what you are looking for
  • 4.4 Variety of shipping options
  • 4.5 Product met expectations
  • 4.4 On-time delivery - Product arrived when expected
  • 4.4 Selection of products - Types of products available
  • 4.4 Clarity of product information
  • 4.3 Customer support
  • 4.7 Charges stated clearly before order submission
  • 4.6 Shipping charges
  • 4.3 Prices relative to other online merchants
  • 4.3 Would shop here again
  • 4.2 Overall look and design of site
  • 4.4 Overall satisfaction
  • 4.4 Availability of product you wanted
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 3 Berkeley Street
Norwalk CT 06850
UNITED STATES
Customer Service: Tel: 800-850-7463
Fax: 203-852-1760
Email: shoemart@theshoemart.com
Web site: http://www.theshoemart.com
Features & Services

Ordering Methods
Order phone number: 800-850-7463
Toll-free order phone number: 800-850-7463
Order fax number: 203-852-1760
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
26 Reviews TotalReviews 1 - 10 of about 26
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by LuLu, Thursday, May 17, 2012 9:51 PM
  • 2.5 Customer support
  • 4.0 Charges stated clearly before order submission
  • 3.5 Prices relative to other online merchants
  • 3.0 Variety of shipping options
  • 2.5 
  • 4.0 Shipping charges
Thursday, May 17, 2012 1:56 PM
  • 5.0 Product met expectations
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 
Thursday, May 17, 2012 11:40 AM
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 
  • 5.0 Shipping charges
  • 4.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 4.0 Variety of shipping options
by mozart, Wednesday, May 16, 2012 11:19 AM
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Availability of product you wanted
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.0 
  • 4.5 Overall look and design of site
Wednesday, May 16, 2012 8:59 AM
  • 5.0 Order tracking
  • 3.5 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 4.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
Wednesday, May 16, 2012 8:25 AM
  • 4.5 Overall satisfaction
  • 4.5 Would shop here again
  • 4.5 Product met expectations
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 
Tuesday, May 15, 2012 6:13 AM
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 Customer support
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 4.5 
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
Monday, May 14, 2012 7:09 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
Sunday, May 13, 2012 7:50 PM
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 3.5 
by lizzard, Saturday, May 12, 2012 9:36 AM
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