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Charlotte Russe

Charlotte Russe Store Details
36,598 customers have rated this store since October 2007

 
4.3
 See all ratings
All Ratings
  • 4.4 On-time delivery - Product arrived when expected
  • 3.5 Shipping charges
  • 4.4 Clarity of product information
  • 4.4 Charges stated clearly before order submission
  • 4.3 Availability of product you wanted
  • 4.4 Selection of products - Types of products available
  • 4.2 Variety of shipping options
  • 4.3 Overall satisfaction
  • 4.5 Ease of finding what you are looking for
  • 4.2 Prices relative to other online merchants
  • 4.4 Would shop here again
  • 4.3 Customer support
  • 4.4 Order tracking
  • 4.4 Overall look and design of site
  • 4.2 Product met expectations
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Charlotte Russe is a growing, mall-based specialty retailer of fashionable, value-priced apparel and accessories. We provide exciting, fashion-forward merchandise that appeals to a broad range of customers, with a core emphasis on the lifestyle trends of young women in their teens and twenties. As of January 1, 2010, Charlotte Russe operated over 500 stores throughout 45 states and Puerto Rico.
Contact Information
Physical Address: 935 First Ave
King of Prussia PA 19406
UNITED STATES
Customer Service: Tel: (877) 266-9327
Email: CustomerService@CharlotteRusse.com
Web site: http://www.charlotterusse.com
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
434 Reviews TotalReviews 1 - 10 of about 434
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Product met expectations
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 4.0 Availability of product you wanted
  • 4.5 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 by MrsB, Friday, May 18, 2012 9:37 PM
  • 5.0 Order tracking
  • 4.5 Availability of product you wanted
  • 5.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Shipping charges
  • 4.5 
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Friday, May 18, 2012 8:27 PM
  • 4.5 Overall satisfaction
  • 4.0 Would shop here again
  • 4.0 Product met expectations
  • 3.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 
 Friday, May 18, 2012 7:27 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 
  • 4.5 Prices relative to other online merchants
 by Priss, Friday, May 18, 2012 6:16 PM
  • 5.0 Customer support
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.0 Shipping charges
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
 Friday, May 18, 2012 2:33 PM
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 3.0 Product met expectations
  • 2.0 Customer support
  • 4.0 Order tracking
  • 1.0 Availability of product you wanted
  • 3.5 
  • 2.5 Selection of products - Types of products available
  • 2.5 Overall look and design of site
  • 2.5 Ease of finding what you are looking for
  • 1.5 Clarity of product information
 Friday, May 18, 2012 2:11 PM
  • 5.0 Customer support
  • 2.5 Order tracking
  • 0.5 On-time delivery - Product arrived when expected
  • 0.5 Product met expectations
  • 0.5 Overall satisfaction
  • 1.5 Would shop here again
  • 0.5 Availability of product you wanted
  • 5.0 
 by coronashopping, Friday, May 18, 2012 12:35 PM
  • 5.0 Customer support
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Variety of shipping options
  • 4.5 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 
 Friday, May 18, 2012 12:32 PM
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
  • 5.0 Availability of product you wanted
  • 5.0 
 by Erikt, Friday, May 18, 2012 12:12 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Friday, May 18, 2012 11:53 AM
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