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Eastbay

Eastbay Store Details
855,835 customers have rated this store since March 2000

 
4.5
 See all ratings
All Ratings
  • 4.6 Would shop here again
  • 4.6 Order tracking
  • 4.4 Customer support
  • 4.5 Selection of products - Types of products available
  • 4.5 On-time delivery - Product arrived when expected
  • 4.4 Availability of product you wanted
  • 4.4 Ease of finding what you are looking for
  • 4.2 Variety of shipping options
  • 4.5 Overall satisfaction
  • 4.2 Prices relative to other online merchants
  • 4.4 Overall look and design of site
  • 4.5 Clarity of product information
  • 4.6 Product met expectations
  • 3.6 Shipping charges
  • 4.5 Charges stated clearly before order submission
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Eastbay Online offers a large selection of athletic footwear, apparel, equipment, and licensed and private label products. Product offerings cover all sports ranging from basketball to cheerleading, hiking to wrestling and football to volleyball. Site features include weekly specials, online catalog request, and ordering information in both English and Japanese.
Contact Information
Physical Address: Eastbay
Wausau WI 54402-8066
UNITED STATES
Customer Service: Tel: 1-800-826-2205
Fax: 1-800-628-6302
Email: customer_service@eastbay.com
Web site: http://www.eastbay.com
Features & Services

Ordering Methods
Order phone number: (800) 826-2205
Toll-free order phone number: (800) 826-2205
Order fax number: (800) 628-6302
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
715 Reviews TotalReviews 1 - 10 of about 715
  • 1.0 Would shop here again
  • 0.5 Overall satisfaction
  • 5.0 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 2.5 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 5.0 
  • 4.5 Overall look and design of site
 by Mel, Friday, May 18, 2012 11:54 PM
  • 5.0 Product met expectations
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
 Friday, May 18, 2012 11:11 PM
  • 5.0 Availability of product you wanted
  • 4.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 5.0 Order tracking
  • 4.0 Variety of shipping options
  • 5.0 
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.5 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 2.5 Shipping charges
 Friday, May 18, 2012 10:48 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 4.0 
  • 1.5 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
 Friday, May 18, 2012 10:05 PM
  • 4.5 Customer support
  • 4.5 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 Availability of product you wanted
  • 4.0 
  • 5.0 Clarity of product information
  • 3.5 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 3.0 Ease of finding what you are looking for
 by Drmanhatan, Friday, May 18, 2012 9:46 PM
  • 2.5 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 3.5 Customer support
  • 4.0 Order tracking
  • 4.0 Availability of product you wanted
  • 1.0 Shipping charges
  • 1.5 Variety of shipping options
  • 4.0 Charges stated clearly before order submission
  • 3.5 
  • 2.5 Prices relative to other online merchants
 by Maddy, Friday, May 18, 2012 9:14 PM
  • 5.0 Customer support
  • 5.0 Would shop here again
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.0 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
 Friday, May 18, 2012 8:59 PM
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
 by T.V.C., Friday, May 18, 2012 8:25 PM
  • 3.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 Customer support
  • 4.0 Overall satisfaction
  • 4.5 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 4.0 Would shop here again
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Friday, May 18, 2012 6:26 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Friday, May 18, 2012 5:31 PM
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