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Buy.com

Buy.com Store Details
1,120,880 customers have rated this store since October 2008

 
4.4
 See all ratings
All Ratings
  • 4.4 Would shop here again
  • 4.2 Overall look and design of site
  • 4.5 On-time delivery - Product arrived when expected
  • 4.4 Order tracking
  • 4.4 Overall satisfaction
  • 4.2 Ease of finding what you are looking for
  • 4.5 Charges stated clearly before order submission
  • 4.3 Selection of products - Types of products available
  • 4.6 Availability of product you wanted
  • 4.2 Shipping charges
  • 4.2 Clarity of product information
  • 4.2 Variety of shipping options
  • 4.3 Prices relative to other online merchants
  • 4.2 Customer support
  • 4.4 Product met expectations
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: A California-based Internet retailer, Buy.com offers millions of Music, Surplus, Books, Videos, DVD's, Games, and Computer Hardware and Software products. It offers comprehensive product searching as well as an on-line order tracking system.
Contact Information
Physical Address: 85 Enterprise
Aliso Viejo CA 92656
UNITED STATES
Customer Service: Email: cs@customerservice.buy.com
Web site: http://www.customerservice.buy.com
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
163 Reviews TotalReviews 1 - 10 of about 163
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
 by soddydenizen, Saturday, May 19, 2012 12:10 AM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 
  • 5.0 Overall look and design of site
 by fume, Friday, May 18, 2012 7:14 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 3.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 4.0 Availability of product you wanted
  • 4.0 
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.0 Selection of products - Types of products available
  • 3.5 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
  • 4.0 Clarity of product information
 Friday, May 18, 2012 5:59 PM
  • 4.5 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 4.5 
 by Schmo, Friday, May 18, 2012 5:51 PM
  • 3.5 Order tracking
  • 4.5 Availability of product you wanted
  • 3.5 Customer support
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 3.0 Would shop here again
  • 4.5 
  • 4.0 Shipping charges
  • 3.5 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
 Friday, May 18, 2012 1:31 PM
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.0 
  • 3.5 Clarity of product information
  • 3.5 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
 Friday, May 18, 2012 1:31 PM
  • 5.0 Order tracking
  • 4.0 Would shop here again
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Clarity of product information
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
 Friday, May 18, 2012 10:57 AM
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Product met expectations
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 by Eric, Friday, May 18, 2012 10:07 AM
  • 5.0 On-time delivery - Product arrived when expected
  • 3.0 Would shop here again
  • 5.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 Order tracking
  • 3.0 Availability of product you wanted
  • 4.5 
  • 3.0 Shipping charges
  • 3.0 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 4.0 Variety of shipping options
 by rpg, Friday, May 18, 2012 8:07 AM
  • 5.0 Would shop here again
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 Overall satisfaction
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Prices relative to other online merchants
  • 5.0 Shipping charges
  • 5.0 
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
 Friday, May 18, 2012 12:29 AM
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