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Dell SMB

Dell SMB Store Details
1,228,344 customers have rated this store since November 2008

 
4.4
 See all ratings
All Ratings
  • 4.6 Charges stated clearly before order submission
  • 4.2 Ease of finding what you are looking for
  • 4.3 Variety of shipping options
  • 4.7 Availability of product you wanted
  • 4.3 Selection of products - Types of products available
  • 4.6 Order tracking
  • 4.1 Prices relative to other online merchants
  • 4.6 Product met expectations
  • 4.6 On-time delivery - Product arrived when expected
  • 4.4 Overall satisfaction
  • 4.3 Overall look and design of site
  • 4.3 Clarity of product information
  • 4.3 Shipping charges
  • 4.2 Customer support
  • 4.5 Would shop here again
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Dell offers a very wide selection of high quality computers, notebooks, servers, peripherals and accessories for small businesses.
Contact Information
Physical Address: Dell Computer Corporation
Round Rock TX 78682
UNITED STATES
Customer Service: Tel: (888) 560-8324
Web site: http://www1.us.dell.com/content/
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
135 Reviews TotalReviews 1 - 10 of about 135
  • 2.5 Would shop here again
  • 4.0 Overall satisfaction
  • 0.5 Customer support
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
 by dgrous, Friday, May 18, 2012 8:01 PM
  • 2.5 Customer support
  • 2.5 Order tracking
  • 2.5 On-time delivery - Product arrived when expected
  • 2.5 Would shop here again
  • 2.5 Overall satisfaction
  • 2.5 Product met expectations
  • 2.5 Availability of product you wanted
  • 2.5 
  • 3.0 Shipping charges
  • 3.0 Variety of shipping options
  • 3.0 Prices relative to other online merchants
  • 3.0 Charges stated clearly before order submission
  • 3.0 Clarity of product information
  • 2.5 Selection of products - Types of products available
  • 2.5 Overall look and design of site
  • 2.5 Ease of finding what you are looking for
 by bluebird, Friday, May 18, 2012 6:49 PM
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 0.5 Order tracking
  • 5.0 Availability of product you wanted
  • 3.5 
  • 4.0 Shipping charges
  • 4.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
  • 4.0 Variety of shipping options
 by Sweetwillie, Friday, May 18, 2012 4:38 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 0.5 Charges stated clearly before order submission
  • 2.0 Selection of products - Types of products available
  • 1.5 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
  • 4.5 
  • 5.0 Clarity of product information
 by Anonymous, Friday, May 18, 2012 12:44 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Friday, May 18, 2012 12:28 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 
  • 5.0 Prices relative to other online merchants
 by RonS, Friday, May 18, 2012 10:36 AM
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.0 Customer support
  • 4.5 Overall satisfaction
  • 4.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 4.0 
  • 3.5 Shipping charges
  • 3.0 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 3.5 Charges stated clearly before order submission
 Friday, May 18, 2012 8:34 AM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
 Friday, May 18, 2012 8:31 AM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 2.5 
  • 2.5 Shipping charges
  • 3.5 Variety of shipping options
  • 2.5 Charges stated clearly before order submission
  • 2.5 Prices relative to other online merchants
 Thursday, May 17, 2012 12:17 PM
  • 3.0 Customer support
  • 2.5 Would shop here again
  • 1.0 Overall satisfaction
  • 4.0 Product met expectations
  • 1.5 On-time delivery - Product arrived when expected
  • 3.5 Order tracking
  • 0.5 Availability of product you wanted
  • 3.5 
  • 4.5 Shipping charges
  • 3.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 3.5 Variety of shipping options
 Thursday, May 17, 2012 10:25 AM
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