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FTD Flowers

FTD Flowers Store Details
11,434 customers have rated this store since March 2000

 
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All Ratings
*Ratings are for the past 90 days only.
 
Store description: FTD.COM offers over 1,000 fresh floral arrangements and specialty gifts. Using top quality FTD Florists, FTD.COM offers same day floral delivery to nearly 100% of U.S. households - the best delivery coverage in the industry! Plus, FTD.COM stands behind every order with their Satisfaction Guarantee.
Contact Information
Physical Address: 3113 Woodcreek Drive
Downers Grove IL 60515
UNITED STATES
Customer Service: Tel: (800)736-3333
Email: custserv@ftd.com
Web site: http://www.ftd.com
Features & Services

Ordering Methods
Order phone number: (800) SENDFTD
Toll-free order phone number: (800) SENDFTD
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
4 Reviews TotalReviews 1 - 4 of about 4
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 1.5 Customer support
  • 1.5 Order tracking
  • 0.5 Availability of product you wanted
  • 4.0 
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 3.0 Charges stated clearly before order submission
  • 4.0 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
  • 4.0 Clarity of product information
by Alan, Wednesday, May 16, 2012 1:52 PM
  • 3.5 Order tracking
  • 3.5 Availability of product you wanted
  • 3.5 Customer support
  • 4.0 Overall satisfaction
  • 3.5 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 3.5 Would shop here again
  • 3.0 
  • 2.0 Shipping charges
  • 0.5 Variety of shipping options
  • 2.0 Prices relative to other online merchants
  • 3.5 Charges stated clearly before order submission
Tuesday, May 15, 2012 8:42 AM
  • 0.5 Would shop here again
  • 1.0 Overall satisfaction
  • 0.5 Product met expectations
  • 2.5 On-time delivery - Product arrived when expected
  • 2.5 Customer support
  • 2.5 Availability of product you wanted
  • 2.5 Order tracking
  • 4.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
Tuesday, April 24, 2012 11:12 AM
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.0 
  • 4.5 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
by Josie, Monday, April 02, 2012 2:22 PM
  • 3.5 Order tracking
  • 3.5 Availability of product you wanted
  • 3.5 Customer support
  • 4.0 Overall satisfaction
  • 3.5 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 4.0 Would shop here again
  • 1.0 Shipping charges
  • 3.5 
  • 3.0 Variety of shipping options
  • 3.0 Prices relative to other online merchants
  • 1.5 Charges stated clearly before order submission
  • 3.5 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 3.5 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
Monday, March 19, 2012 11:14 AM
  • 4.0 Overall satisfaction
  • 4.0 Would shop here again
  • 3.5 Product met expectations
  • 3.5 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 
Friday, March 09, 2012 9:53 AM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 
  • 4.5 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
Friday, March 02, 2012 12:25 PM
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Availability of product you wanted
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 3.0 
  • 3.0 Shipping charges
  • 3.0 Variety of shipping options
  • 3.0 Prices relative to other online merchants
  • 3.0 Charges stated clearly before order submission
Friday, February 24, 2012 1:56 PM
 
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