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QVC

QVC Store Details
1,637,910 customers have rated this store since October 2009

 
4.5
 See all ratings
All Ratings
  • 4.5 Would shop here again
  • 4.7 On-time delivery - Product arrived when expected
  • 4.6 Overall look and design of site
  • 4.7 Availability of product you wanted
  • 4.6 Order tracking
  • 3.5 Shipping charges
  • 4.4 Product met expectations
  • 4.6 Clarity of product information
  • 4.6 Charges stated clearly before order submission
  • 4.5 Overall satisfaction
  • 4.3 Prices relative to other online merchants
  • 4.6 Ease of finding what you are looking for
  • 4.6 Selection of products - Types of products available
  • 4.3 Variety of shipping options
  • 4.6 Customer support
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: QVC.com, the online shopping destination for QVC, offers customers a full line-up of brand name and quality products .Visitors can shop for thousands of items featured in Beauty, Apparel, Electronics, Jewelry, and other departments. While shopping online with QVC, customers will experience high quality products, fast and reliable delivery, and excellent customer service. QVC.com also provides other customer-friendly features such as access to community forums, product reviews, video presentations, and much more.
Contact Information
Physical Address: 1200 Wilson Drive
West Chester PA 19830
UNITED STATES
Customer Service: Web site: http://www.qvc.com/
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
1638 Reviews TotalReviews 1 - 10 of about 1,638
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 4.0 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 3.5 Would shop here again
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
 Saturday, May 19, 2012 2:42 AM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 2.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.0 Shipping charges
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 
  • 5.0 Variety of shipping options
 by JJ, Saturday, May 19, 2012 12:31 AM
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 2.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 3.5 Shipping charges
  • 3.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 3.0 Prices relative to other online merchants
 Saturday, May 19, 2012 12:15 AM
  • 4.5 Availability of product you wanted
  • 4.5 Customer support
  • 4.5 On-time delivery - Product arrived when expected
  • 1.0 Product met expectations
  • 3.0 Overall satisfaction
  • 1.5 Would shop here again
  • 3.5 
 by Marcie, Friday, May 18, 2012 11:30 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 Friday, May 18, 2012 10:28 PM
  • 1.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.0 Customer support
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 3.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 Friday, May 18, 2012 10:21 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 4.5 
  • 4.5 Clarity of product information
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 4.5 Selection of products - Types of products available
 by na, Friday, May 18, 2012 9:51 PM
  • 3.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 4.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
 Friday, May 18, 2012 9:27 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 4.5 
 by jomc, Friday, May 18, 2012 8:41 PM
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 1.5 Product met expectations
  • 2.0 Would shop here again
  • 3.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 
  • 2.0 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 by Terry, Friday, May 18, 2012 8:22 PM
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