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Clinique

Clinique Store Details
267,331 customers have rated this store since February 2000

 
4.7
 See all ratings
All Ratings
  • 4.8 On-time delivery - Product arrived when expected
  • 4.5 Ease of finding what you are looking for
  • 4.3 Shipping charges
  • 4.7 Order tracking
  • 4.7 Overall satisfaction
  • 4.4 Overall look and design of site
  • 4.3 Variety of shipping options
  • 4.7 Would shop here again
  • 4.8 Availability of product you wanted
  • 4.7 Product met expectations
  • 4.1 Prices relative to other online merchants
  • 4.6 Customer support
  • 4.4 Clarity of product information
  • 4.6 Selection of products - Types of products available
  • 4.7 Charges stated clearly before order submission
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Clinique's line of skin care and makeup products was first introduced in 1968. Its famous 3-Step System of cleansing, exfoliating and moisturizing is the basis of Clinique skin care. All Clinique products are allergy tested, 100 percent fragrance free, and created under the guidance of leading dermatologists. Selections include powders and foundations, eye, cheek, lip and nail color, a full range of skin care, and fragrance products for women and men and more. The site also features a store locator, beauty tips and the Looks Maker to customize a look around your favorite eye and lip colors.
Contact Information
Physical Address: ESTEE LAUDER
New York NY 10153
UNITED STATES
Customer Service: Tel: (800) 419-4041
Web site: http://www.clinique.com/
Features & Services

Ordering Methods
Order phone number: (800) 419-4041
Toll-free order phone number: (800) 419-4041
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
524 Reviews TotalReviews 1 - 10 of about 524
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.0 Availability of product you wanted
  • 4.0 Order tracking
  • 4.5 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
 by katie, Saturday, May 19, 2012 1:21 AM
  • 4.5 Product met expectations
  • 4.5 Availability of product you wanted
  • 5.0 Would shop here again
  • 4.0 Overall satisfaction
  • 3.5 
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
 Saturday, May 19, 2012 12:41 AM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Friday, May 18, 2012 9:03 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
 by JessicaC, Friday, May 18, 2012 8:27 PM
  • 5.0 Availability of product you wanted
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Shipping charges
  • 4.5 
  • 3.5 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 3.0 Overall look and design of site
  • 2.5 Ease of finding what you are looking for
  • 5.0 Charges stated clearly before order submission
 by L., Friday, May 18, 2012 8:25 PM
  • 4.5 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Shipping charges
  • 4.5 
  • 3.5 Variety of shipping options
  • 3.0 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 4.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
 Friday, May 18, 2012 7:58 PM
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 3.5 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.5 
 by Rez, Friday, May 18, 2012 6:57 PM
  • 4.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
 by kshan, Friday, May 18, 2012 4:32 PM
  • 3.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
 by pamela, Friday, May 18, 2012 4:30 PM
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 
  • 4.5 Shipping charges
  • 4.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 4.5 Variety of shipping options
 by zejuanxiaoyu, Friday, May 18, 2012 2:12 PM
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