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Neiman Marcus

Neiman Marcus Store Details
11,268 customers have rated this store since May 2000

 
4.3
See all ratings
All Ratings
  • 4.3 Overall satisfaction
  • 4.2 Ease of finding what you are looking for
  • 4.3 Clarity of product information
  • 3.8 Prices relative to other online merchants
  • 3.9 Shipping charges
  • 4.3 Availability of product you wanted
  • 4.3 Selection of products - Types of products available
  • 4.4 Charges stated clearly before order submission
  • 4.5 Order tracking
  • 4.2 Customer support
  • 4.3 Overall look and design of site
  • 4.4 On-time delivery - Product arrived when expected
  • 4.4 Product met expectations
  • 4.3 Would shop here again
  • 4.3 Variety of shipping options
*Ratings are for the past 90 days only.
 
Store description: NeimanMarcus.com is an elegant online emporium that features a highly selective collection of luxury clothes, accessories and gifts for ladies, gentlemen and children. The site also features exclusive items for the home, from picture frames and cutlery to wall clocks and crystal stemware.
Contact Information
Physical Address: 400 East Royal Lane
Irving TX 75039
UNITED STATES
Customer Service: Tel: (888) 888-4757
Web site: http://www.neimanmarcus.com
Features & Services

Ordering Methods
Order phone number: (888) 888-4757
Toll-free order phone number: (888) 888-4757
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
19 Reviews TotalReviews 1 - 10 of about 19
  • 2.5 Ease of finding what you are looking for
  • 2.5 Overall look and design of site
  • 2.5 Selection of products - Types of products available
  • 2.5 Clarity of product information
  • 2.5 Charges stated clearly before order submission
  • 2.5 Prices relative to other online merchants
  • 2.5 Variety of shipping options
  • 2.5 Shipping charges
  • 3.0 Availability of product you wanted
  • 4.0 Order tracking
  • 3.0 Customer support
  • 4.5 On-time delivery - Product arrived when expected
  • 3.5 Product met expectations
  • 3.5 Overall satisfaction
  • 3.5 Would shop here again
by Toccovine, Tuesday, May 15, 2012 12:27 AM
  • 3.5 Ease of finding what you are looking for
  • 3.0 Overall look and design of site
  • 4.0 Selection of products - Types of products available
  • 5.0 Clarity of product information
  • 4.0 Charges stated clearly before order submission
  • 3.5 Variety of shipping options
  • 2.0 Shipping charges
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.0 Customer support
  • 4.0 On-time delivery - Product arrived when expected
  • 4.5 Product met expectations
  • 3.5 Overall satisfaction
  • 4.0 Would shop here again
by toms, Monday, May 14, 2012 5:41 PM
  • 3.5 Ease of finding what you are looking for
  • 3.5 Overall look and design of site
  • 4.0 Selection of products - Types of products available
  • 2.5 Clarity of product information
  • 4.5 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
  • 4.5 Variety of shipping options
  • 5.0 Shipping charges
  • 5.0 Order tracking
  • 5.0 Product met expectations
  • 4.0 Overall satisfaction
  • 4.0 Would shop here again
by MafiaPrincess, Sunday, May 13, 2012 1:56 PM
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
  • 5.0 Selection of products - Types of products available
  • 5.0 Clarity of product information
  • 5.0 Charges stated clearly before order submission
  • 1.5 Prices relative to other online merchants
  • 5.0 Variety of shipping options
  • 5.0 Shipping charges
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 4.5 Overall satisfaction
  • 5.0 Would shop here again
by Marty, Sunday, May 13, 2012 1:21 PM
Saturday, May 12, 2012 5:37 PM
  • 3.5 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
  • 5.0 Selection of products - Types of products available
  • 4.5 Clarity of product information
  • 5.0 Charges stated clearly before order submission
  • 3.0 Prices relative to other online merchants
  • 5.0 Variety of shipping options
  • 2.5 Shipping charges
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
by Diver, Saturday, May 12, 2012 7:27 AM
Saturday, May 12, 2012 2:56 AM
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
  • 3.5 Selection of products - Types of products available
  • 3.5 Clarity of product information
  • 3.5 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
  • 3.5 Variety of shipping options
  • 4.0 Availability of product you wanted
  • 4.0 Order tracking
  • 4.0 Customer support
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Product met expectations
  • 4.0 Overall satisfaction
  • 4.0 Would shop here again
Friday, May 11, 2012 7:05 PM
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
  • 5.0 Selection of products - Types of products available
  • 5.0 Clarity of product information
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
  • 5.0 Variety of shipping options
  • 5.0 Shipping charges
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
Thursday, May 10, 2012 11:35 PM
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
  • 5.0 Selection of products - Types of products available
  • 5.0 Clarity of product information
  • 4.5 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
  • 4.5 Variety of shipping options
  • 4.5 Shipping charges
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.0 Customer support
  • 4.0 On-time delivery - Product arrived when expected
  • 4.5 Product met expectations
  • 4.5 Would shop here again
by lenni, Thursday, May 10, 2012 7:34 PM
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