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HP Direct

HP Direct Store Details
3,377 customers have rated this store since July 2002

 
4.6
 See all ratings
All Ratings
  • 4.3 Prices relative to other online merchants
  • 4.6 Product met expectations
  • 4.8 On-time delivery - Product arrived when expected
  • 4.4 Selection of products - Types of products available
  • 4.6 Overall satisfaction
  • 4.6 Shipping charges
  • 4.7 Order tracking
  • 4.2 Clarity of product information
  • 4.4 Variety of shipping options
  • 4.3 Customer support
  • 4.6 Would shop here again
  • 4.6 Charges stated clearly before order submission
  • 4.2 Overall look and design of site
  • 4.8 Availability of product you wanted
  • 4.2 Ease of finding what you are looking for
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Hewlett Packard Shopping offers a wide selection of HP products, from computers to digital cameras, closeouts, and refurbished items.
Contact Information
Physical Address: 1501 Page Mill
Palo Alto CA 94304
UNITED STATES
Customer Service: Tel: 1-800-892-6608
Web site: http://www.hpdirect.com
Features & Services

Ordering Methods
Order phone number: (888) 999-4747
Toll-free order phone number: (888) 999-4747
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: Saturday Delivery
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
18 Reviews TotalReviews 1 - 10 of about 18
  • 1.5 Would shop here again
  • 2.0 Overall satisfaction
  • 0.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 0.5 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 2.5 
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 3.0 Ease of finding what you are looking for
  • 3.0 Overall look and design of site
 Saturday, May 19, 2012 5:12 PM
  • 4.5 Would shop here again
  • 3.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 Clarity of product information
  • 4.5 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
  • 4.0 
  • 4.5 Selection of products - Types of products available
 by old guy, Tuesday, May 01, 2012 6:43 PM
  • 4.5 Order tracking
  • 3.5 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 4.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 
  • 0.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 3.0 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
 Friday, April 27, 2012 9:09 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Tuesday, April 24, 2012 12:15 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 
  • 3.5 Clarity of product information
  • 4.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Monday, April 23, 2012 1:30 PM
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 2.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Availability of product you wanted
  • 5.0 Clarity of product information
  • 5.0 Overall look and design of site
  • 5.0 
  • 5.0 Ease of finding what you are looking for
 by xBBear, Wednesday, April 11, 2012 6:20 PM
  • 5.0 Customer support
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
 by tvharry, Saturday, April 07, 2012 2:58 PM
  • 3.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 4.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 3.0 
  • 5.0 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
 by TheB, Friday, April 06, 2012 11:09 AM
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.5 Product met expectations
  • 4.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 5.0 Shipping charges
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.5 Variety of shipping options
 by Susan, Tuesday, April 03, 2012 10:07 AM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Monday, April 02, 2012 1:37 PM
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