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TennisExpress

TennisExpress Store Details
1,328 customers have rated this store since April 2003

 
4.6
 See all ratings
All Ratings
  • 4.8 Product met expectations
  • 4.2 Overall look and design of site
  • 4.6 Overall satisfaction
  • 4.8 On-time delivery - Product arrived when expected
  • 4.8 Customer support
  • 4.5 Charges stated clearly before order submission
  • 4.2 Prices relative to other online merchants
  • 4.3 Ease of finding what you are looking for
  • 4.9 Order tracking
  • 4.7 Would shop here again
  • 4.7 Availability of product you wanted
  • 4.4 Selection of products - Types of products available
  • 4.3 Clarity of product information
  • 4.1 Variety of shipping options
  • 4.4 Shipping charges
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 11022 Westheimer Road
Houston TX 77402
UNITED STATES
Customer Service: Tel: (800) 833-6615
Fax: 713-781-1237
Email: cs@tennisexpress.com
Web site: http://www.tennisexpress.com
Features & Services

Ordering Methods
Order phone number: 1-800-833-6615 ext 4818
Toll-free order phone number: 1-800-833-6615 ext 4818
Order fax number: 713-781-1237
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
8 Reviews TotalReviews 1 - 8 of about 8
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 Customer support
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 4.5 
  • 3.5 Shipping charges
  • 3.5 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
 Monday, May 21, 2012 12:54 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
 Saturday, May 19, 2012 9:24 PM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 
  • 5.0 Shipping charges
  • 3.0 Variety of shipping options
  • 3.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 Friday, May 18, 2012 10:05 AM
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 3.5 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
 Wednesday, May 16, 2012 1:54 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
 Monday, May 14, 2012 9:35 AM
  • 5.0 Availability of product you wanted
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
  • 5.0 
 Thursday, May 10, 2012 9:20 PM
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
  • 5.0 
 by Madame Butterfly, Sunday, April 29, 2012 10:15 AM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
 by Trunk, Saturday, April 28, 2012 6:55 PM
  • 5.0 Order tracking
  • 4.5 Availability of product you wanted
  • 2.0 Customer support
  • 1.5 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 0.5 Would shop here again
  • 1.0 
  • 0.5 Shipping charges
  • 2.5 Variety of shipping options
  • 2.5 Prices relative to other online merchants
  • 0.5 Charges stated clearly before order submission
 Sunday, April 22, 2012 6:06 PM
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
 Thursday, April 12, 2012 9:41 AM
 
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